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CPD finance online courses e-Learning CPD for accountants

Online management, finance and business courses to suit your learning needs, budget and schedule. As well as the merit of their content, courses can count as structured & verified, CPE / CPD for accountants.

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Business Finance CPD Online Course Description

After the Sale

After the sale online course

Having created a new client and developed a healthy relationship, it's tempting to believe that you have reached the end of the sales process. It is easy to make the mistake of focusing only on the close. Successful salespeople, however, recognize that the initial sale is the springboard to a completely new phase in the sales process.

Good customer care that develops your relationship with the client can result in new business opportunities: selling more of the same products and services as well as new ones.

This tutorial will show you how to build upon the initial sale using effective after-sales tactics.

Objectives
On completion you will be able to:

  • Recognize how to turn customers into champions
  • Identify tactics for building relationships with your customers
  • Deal with customer complaints efficiently

Registration Information

 

Once purchased, you will have access to this course for 365 Days.

Cost: 25.00   VAT*   Add to cart

Duration: 0.5 hours CPD units: 0.50

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