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CPD finance online courses e-Learning CPD for accountants

Online management, finance and business courses to suit your learning needs, budget and schedule. As well as the merit of their content, courses can count as structured & verified, CPE / CPD for accountants.

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Business Finance CPD Online Course Description

Building Rapport and Call Introduction

Building Rapport & Call Introduction online course

First impressions are vital. A positive one determines the relationship for the entire sales cycle while a negative one can effectively terminate any prospect of business. Your objective when you meet a prospect for the first time is to create an environment that facilitates open communication. Success is dependent on uncovering his needs and this is only possible if he is willing to engage in a meaningful and open manner. You must also help to create a positive perception of yourself and your company in the prospect’s mind, by what you say as well as through your body language.

This tutorial will teach you the tips for success and the pitfalls you may encounter at that critical first meeting.

On completion you will be able to:

  • Identify guidelines for building rapport with your prospect
  • Create a successful opening statement

Registration Information

This short online course can be purchased individually or as part of the following discount scheme(s).


This course is one of a total of 43 online courses and nearly 60 hours of learning that make up our business skills package, all for  just €137. The package works out at just €2.33 per hour of material.


Once purchased, you will have access to this course for 365 Days.

Cost: 25.00   VAT*   Add to cart

Duration: 0.75 hours CPD units: 0.75

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