Privacy Statement
Introduction
Thank you for visiting cpdwise.com.
Its’s your information
Your personal information is important and at cpdwise.com we appreciate you’re sharing it with us.
Keeping your information safe is our top priority and we will not share your information in ways not mentioned in this notice.
Contact details
cpdwise.com is based in Sligo, Ireland and can be contacted by e-mail at info [at] cpdwise.com or by phone on UK +44 (0) 20 8144 200 / Ireland +353 (0) 89 2644 223.
Why we need your information
We need information from you to:
deliver your courses
include on your certificates
be able to identify you should you require support
include on invoices / receipts
determine the correct VAT rate to charge
run our business
Consent
Where personal information is processed based on your consent you have the right to withdraw that consent at any time. There is an unsubscribe link at the end of each general marketing e-mail.
When we collect information about you
We collect information about you when you:
Set up an account with us
Contact us or correspond with us
Join one of our mailing lists
Personal Information we collect
Biographical data – your name, address, phone number and e-mail address.
Interactions with us – including copies of e-mails you send us.
At no time has cpdwise.com ever requested any customer’s payment card details. Since its inception cpdwise.com has used PayPal to process online payments. PayPal offers the best possible security for online payments and has their own privacy statement.
Your rights
Under GDPR you have the following rights over your personal information:
Right to Information
Right to Restrict or Object
Right to Correct and Update
Right to Delete and Be Forgotten
Right to Portability
Right to Access
Under GDPR there is no charge for exercising these rights. To exercise your rights send us details of your request and enough information to identify you and we will respond to you within one month in line with regulation. Any restrictions to your rights will be explained in our response.
Sharing of Information
cpdwise.com never sells or shares your information and only uses your information in ways stated in this privacy notice. If cpdwise.com were to use third party Data Processors i.e. companies that process your data on and in accordance with our instructions. These companies are contractually bound to provide the same level of data security and privacy as we do. Our dealing with Data Processors in no way diminishes your privacy or rights.
Cookies
This site only uses strictly necessary cookies (if any). If doing courses on our supplier’s platform you may be required to agree to their cookie policy.
Links to Other Sites
Occasionally we may provide links to other websites to provide you with more information on matters relevant to the services we offer as well as links to our social media presence. Please be aware external websites will have their own privacy statements and cookie policies which you should review.
Data Retention
Inactive accounts will be reviewed for deletion within 36 months of inactivity or 36 months following the expiry of all courses, whichever is the later.
Not satisfied with our response?
You have the right to complain to the Data Protection Commission or another supervisory authority.
You can contact the Office of the Data Protection Commissioner at:
Telephone: +353 (0)761 104 800 or Lo Call Number 1890 252 231
Fax: +353 57 868 4757 E-mail: info@dataprotection.ie
Postal Address: Data Protection Commission, Canal House, Station Road, Portarlington, R32 AP23,
Co. Laois
Last Reviewed: 03 March 2021